Eastlake Barbell Club LLC (“EBC,” “we,” or “us”) operates Eastlake Barbell Club in Seattle, Washington. This policy explains how we handle personal information through our website, memberships, purchases, communications, and gym operations.
Information we collect
Depending on how you interact with EBC, we collect:
Contact and account information: Your name, email address, phone number, and other details provided when creating an account or contacting us.
Membership and booking information: Membership selections, scheduled sessions, attendance, account status, and accepted agreements or waivers.
Purchase and billing information: Orders, payment status, transaction records, and information needed to administer memberships, purchases, and refunds. Payment processing takes place through Mindbody and its payment providers.
Communications: Messages, questions, feedback, and requests you send us.
Website activity: Pages visited, interactions, referring sources, browser and device information, and online identifiers, depending on the tools enabled and your privacy choices.
Facility security information: Camera footage and door-access records associated with our security and access-control systems.
Membership signup, trial registration, guest-pass purchases, and merchandise checkout take place through Mindbody.
How we use information
We use personal information to:
Set up and administer memberships and accounts.
Schedule sessions and manage attendance.
Process purchases, arrange pickup, and handle returns or refunds.
Respond to inquiries and communicate about your membership.
Manage facility access and investigate security incidents.
Understand website performance and improve the visitor experience.
Measure advertising performance and support marketing, subject to your choices.
Maintain business records and meet applicable legal obligations.
Service providers
We use providers that support our business operations, including:
Framer: Website hosting and website analytics.
Mindbody and its payment providers: Accounts, memberships, billing, purchases, waivers, and scheduling.
Google email services: Business communications.
Google Analytics: Website usage measurement.
Google Ads: Advertising and conversion measurement.
Meta: Advertising and measurement through tools such as Meta Pixel.
Verkada: Facility security and controlled door access.
We also use Google Search Console to understand how our website appears and performs in Google Search.
These providers receive or process information relevant to the services they deliver. Where providers process information for their own purposes, their privacy policies also apply.
Cookies, analytics, and advertising
Our website uses cookies and similar technologies for functionality, analytics, and advertising.
Google Analytics helps us understand how visitors use the website. Google Ads and Meta Pixel help us measure advertising results and may support personalized advertising. Depending on your choices and the configuration of these tools, information such as online identifiers, pages viewed, and website interactions may be sent to these providers.
You can accept or reject optional tracking, or choose your preferences, through our cookie controls. You can revisit your choices using the Cookie Settings link in the website footer.
Optional analytics and advertising tools are enabled according to your selections. Rejecting optional tracking does not prevent you from browsing the website or following links to Mindbody.
Your browser may also offer cookie controls. Our website preferences do not automatically control cookies or tracking on external websites, including Mindbody.
When we disclose information
We disclose information to service providers as needed to support the activities described in this policy.
We may also disclose information where legally required, in response to valid legal requests, or where permitted by law to investigate fraud, address security incidents, protect people or property, or establish or defend legal claims.
Advertising providers may receive website activity and identifiers as described above. Whether a particular disclosure is considered a “sale” or “sharing” under privacy law depends on the applicable law and how the tools are configured.
Facility security
We use Verkada cameras and controlled door access to support facility safety, administer authorized access, and investigate incidents.
Security systems do not mean that staff continuously monitor the premises or that an emergency response is guaranteed.
How long we retain information
Retention depends on the type of information and the purpose for which it is held.
Membership, transaction, and communication records are retained as needed to administer services, resolve questions or disputes, and meet applicable accounting or legal requirements.
Camera footage and door-access records are retained for facility security, access administration, and incident investigation. Relevant records may be preserved longer when needed for a specific incident, insurance matter, dispute, or legal obligation.
Website analytics and advertising information is retained according to the settings and practices of the relevant services.
We review information for deletion or de-identification when it is no longer needed for these purposes, subject to applicable requirements.
Information security
We use account permissions and available security controls to help limit access to personal information to people and providers who need it for their responsibilities.
No electronic storage system or transmission method is completely secure.
Your choices and requests
Contact hello@eastlakebarbellclub.com to ask about your personal information or request access, correction, or deletion. We will handle requests according to applicable law and may need to verify your identity.
Some records may need to be retained to meet legal obligations or resolve outstanding transactions or disputes. If we cannot fulfill a request, we will explain the applicable reason.
You may unsubscribe from marketing emails using the unsubscribe option where provided or by contacting us. We may continue to send necessary membership, scheduling, security, or transaction communications.
Use Cookie Settings in the footer to manage optional website tracking.
Age eligibility
EBC memberships, trials, guest passes, and gym access are for adults aged 18 or older. Our website and services are not directed to children under 13.
If you believe a child has provided personal information to us, please contact us.
External websites
Our website links to Mindbody, partner businesses, and other external services. Their privacy practices are governed by their own policies. Review those policies when using their services.
Changes to this policy
We may update this policy as our operations or legal requirements change. The effective date above identifies the current version. Where required, we will provide additional notice or obtain consent.
Contact us
Eastlake Barbell Club LLC
112 E Lynn St
Seattle, WA 98102
hello@eastlakebarbellclub.com